| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-02-18 |
| Complaint Number |
: |
16055 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
ELECTRICAL FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
RKE6500A-VA-UP2 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
006/07/2015 |
| Warranty Status |
: |
No |
| Customer Name |
|
Southern Engineering ( Amada Orion ) |
| Address |
: |
No 16 Attipalayam Road,
Chinnavadampatti,
Coimbatore -641006 |
| Contact Person Name |
: |
Mr Selvaraj |
| Phone No. |
: |
9842244560 |
| Cell No. |
|
9842244560 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2025-02-20 14:53:36 |
| Complaint Closing Date |
: |
2025-02-20 14:55:46 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-02-18 23:30:22 |
| Call attending time |
: |
2025-02-20 14:53:36 ( 39 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Chiler Compressor INV failed. Quote submitted to Amada. Chiler Running with Stand-by INV Drive. |
|
| Call completion time |
: |
2025-02-20 14:55:46 ( 39 hours ) |
| |
|
|
