| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-02-17 |
| Complaint Number |
: |
16042 |
| Complaint Registered By |
: |
341 (Ramakrishnan) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
EVAPORATER / HEAT EXCHANGER FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
NXG |
| Model Number |
: |
3GD200W |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
8090/08/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Jai Raj Ispat |
| Address |
: |
Sy. No. 274 Orvakal Mega Industrial Hub,
Orvakal Mandal, Village, Guttapadu,
Andhra Pradesh -518010 |
| Contact Person Name |
: |
Mr. Hemanth kumar |
| Phone No. |
: |
9790003421 |
| Cell No. |
|
9790003421 |
| E-Mail ID |
|
ramakrishnan.gem@gmail.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
341 () |
| Complaint Attending Date |
: |
2025-02-21 01:28:53 |
| Complaint Closing Date |
: |
2025-02-21 01:29:36 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-02-17 13:55:28 |
| Call attending time |
: |
2025-02-21 01:28:53 ( 84 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Heat exchanger replaced, PLC Reprogramming Done Both air Dryers working properly |
|
| Call completion time |
: |
2025-02-21 01:29:36 ( 84 hours ) |
| |
|
|
