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| COMPLAINT DETAILS |
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| Complaint Date |
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2025-02-13 |
| Complaint Number |
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16031 |
| Complaint Registered By |
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2002 (BALACHANDRAN) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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MOTOR FAILURE |
| Product Name |
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COOLING TOWER |
| Model |
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GCT + |
| Model Number |
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GCT +030L, 30TR |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
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01294/02/2024 |
| Warranty Status |
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yes |
| Customer Name |
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Kasco Industries Pvt Ltd |
| Address |
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Kasco Industries Pvt Ltd. Plot No. 82, Ramtekdi Industrial Estate, Hadapsar, Pune MH-411013 (GCT+030L, 30TR, 1294-02/2024),
Plot No. 82, Ramtekdi Industrial Estate,
Hadapsar, Pune MH-411013-411013 |
| Contact Person Name |
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Mr, Zurange |
| Phone No. |
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9373450735 |
| Cell No. |
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9345282232 |
| E-Mail ID |
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balagem1981@gmail.com |
| Fax No. |
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fax |
| Engineer Allotted |
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2002 () |
| Complaint Attending Date |
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2025-02-14 01:38:22 |
| Complaint Closing Date |
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2025-02-14 01:41:43 |
| Status |
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Completed |
| Complaint Registered time |
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2025-02-13 17:16:59 |
| Call attending time |
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2025-02-14 01:38:22 ( 8 hours ) |
| Image |
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| Complete remarks |
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Cooling Tower fan Motor Bearing failure Handover to Work Shop |
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| Call completion time |
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2025-02-14 01:41:43 ( 8 hours ) |
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