| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-02-11 |
| Complaint Number |
: |
16015 |
| Complaint Registered By |
: |
341 (Ramakrishnan) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
NXG |
| Model Number |
: |
3GX030 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
9556/09/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Parekh Plast India Ltd |
| Address |
: |
Plot No.A25, SIPCOT Industrial Park,,
Cheyyar ,
Phase-II ,(C District), Thiruvannamalai-631701 |
| Contact Person Name |
: |
Mr. Karunakaran |
| Phone No. |
: |
9698974087 |
| Cell No. |
|
9698974087 |
| E-Mail ID |
|
ramakrishnan.gem@gmail.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
341 () |
| Complaint Attending Date |
: |
2025-02-13 20:25:26 |
| Complaint Closing Date |
: |
2025-02-13 20:26:14 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-02-11 00:53:14 |
| Call attending time |
: |
2025-02-13 20:25:26 ( 68 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Temperature controller sensor failed, replaced the New sensor air dryer working properly |
|
| Call completion time |
: |
2025-02-13 20:26:14 ( 68 hours ) |
| |
|
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