| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-02-11 |
| Complaint Number |
: |
16014 |
| Complaint Registered By |
: |
341 (Ramakrishnan) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
3GX050 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
9724/08/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
pushkar insulation and packaging pvt ltd |
| Address |
: |
79/2 PONDUR VILLAGE,
SRIPERUMBUDUR KANCHIPURAM DIST
,
Kancheepuram
-602105 |
| Contact Person Name |
: |
Mr. Uma shankar |
| Phone No. |
: |
9976287573 |
| Cell No. |
|
9976287573 |
| E-Mail ID |
|
ramakrishnan.gem@gmail.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
341 () |
| Complaint Attending Date |
: |
2025-02-12 16:27:12 |
| Complaint Closing Date |
: |
2025-02-12 16:28:48 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-02-11 00:42:43 |
| Call attending time |
: |
2025-02-12 16:27:12 ( 40 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Temperature controller sensor failed, replaced the New Sensor Air dryer working properly |
|
| Call completion time |
: |
2025-02-12 16:28:48 ( 40 hours ) |
| |
|
|
