COMPLAINT DETAILS
 
Complaint Date : 2025-02-05
Complaint Number : 15987
Complaint Registered By : 1004 (K UMARAL FAROOK)
Complaint Category : COMPLAINT
Complaint Type : ELECTRICAL FAILURE
Product Name : CHILLER
Model : CHT
Model Number : CHT050NT
Purchased Through : GEM EQUIPMENTS PRIVATE LIMITED
MC/SL. No : 0027/08/2024
Warranty Status : yes
Customer Name   Hi-Fit Elastomers pvt ltd
Address : 3, 371 B Podumbu Main Road,
Koodal Nagar,
Madurai. Tamil Nadu.-625018
Contact Person Name : Mr Senthil
Phone No. : 9865892938
Cell No.   9865892938
E-Mail ID   service@gemindia.com
Fax No.   fax
Engineer Allotted : 1004 (K.UMARALFAROOK)
Complaint Attending Date : 2025-02-06 08:11:24
Complaint Closing Date : 2025-02-06 08:15:01
Status : Completed
Complaint Registered time : 2025-02-05 14:45:11
Call attending time : 2025-02-06 08:11:24  ( 17 hours )
Image :
Complete remarks : Comp Contactor L2 phase Not getting Contact. Replased New Mitsubishi contactor. Working fine.
Call completion time : 2025-02-06 08:15:01  ( 17 hours )