| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-02-01 |
| Complaint Number |
: |
15963 |
| Complaint Registered By |
: |
2306 (JAYAPRAKASH JAYARAMAN) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KD015G |
| Purchased Through |
: |
S.G. ENGINEERING |
| MC/SL. No |
: |
1860/02/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
TEXPORT SYNDICATE PVT LTD |
| Address |
: |
Karnataka ,
Madanyakahalli ,
Mangaluru Hwy Road -562162 |
| Contact Person Name |
: |
Rajendran |
| Phone No. |
: |
9591692410 |
| Cell No. |
|
9591692410 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
2306 () |
| Complaint Attending Date |
: |
2025-02-03 20:46:50 |
| Complaint Closing Date |
: |
2025-02-03 20:49:24 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-02-01 19:33:15 |
| Call attending time |
: |
2025-02-03 20:46:50 ( 49 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Temperature controller not working,new temperature controller changed |
|
| Call completion time |
: |
2025-02-03 20:49:24 ( 49 hours ) |
| |
|
|
