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| COMPLAINT DETAILS |
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| Complaint Date |
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2025-01-12 |
| Complaint Number |
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15864 |
| Complaint Registered By |
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341 (Ramakrishnan) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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GAS LEAKAGE/ LP OPEN |
| Product Name |
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DRYER |
| Model |
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2KD |
| Model Number |
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2KD015B |
| Purchased Through |
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GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
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5275/05/2014 |
| Warranty Status |
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No |
| Customer Name |
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Creative propack Limited |
| Address |
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A31 to A34 & A45 to A48, 4th Cross,,
PIPDIC Industrial Estate,,
Pondicherry -605111 |
| Contact Person Name |
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Mr. Bharthiraja |
| Phone No. |
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7200145067 |
| Cell No. |
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7200145067 |
| E-Mail ID |
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ramakrishnan.gem@gmail.com |
| Fax No. |
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fax |
| Engineer Allotted |
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341 () |
| Complaint Attending Date |
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2025-01-18 21:30:52 |
| Complaint Closing Date |
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2025-01-18 21:33:16 |
| Status |
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Completed |
| Complaint Registered time |
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2025-01-12 21:26:34 |
| Call attending time |
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2025-01-18 21:30:52 ( 144 hours ) |
| Image |
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| Complete remarks |
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Compressor terminal point Gas leakage, require to replace the compressor, filter Drier, capillary tube, hot gas bypass valve, fan motor, out of warranty dryer |
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| Call completion time |
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2025-01-18 21:33:16 ( 144 hours ) |
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