| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-01-05 |
| Complaint Number |
: |
15815 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
PERFORMANCE ISSUES |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
RKE11002B-VA-UP2 BP |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
6109/08/2021 |
| Warranty Status |
: |
No |
| Customer Name |
|
MKS Industries ( Amada - Orion ) |
| Address |
: |
SF No 371 SIDCO Industrial area ,
Kattur - Avadi,
Chennai -600052 |
| Contact Person Name |
: |
Mr Valvandi |
| Phone No. |
: |
8939831760 |
| Cell No. |
|
8939831760 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2025-01-10 13:46:56 |
| Complaint Closing Date |
: |
2025-01-10 13:49:34 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-01-05 18:50:09 |
| Call attending time |
: |
2025-01-10 13:46:56 ( 115 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Orion Chiller Gas top up Done.. Due to High Discharge temperature tripping issues. Now under observation. |
|
| Call completion time |
: |
2025-01-10 13:49:34 ( 115 hours ) |
| |
|
|
