COMPLAINT DETAILS
 
Complaint Date : 2025-01-04
Complaint Number : 15812
Complaint Registered By : 2015 (SHIVANESH KUMAR)
Complaint Category : COMPLAINT
Complaint Type : COMPRESSOR FAILURE
Product Name : CHILLER
Model : CHT
Model Number : GKE15000CV
Purchased Through : GEM EQUIPMENTS PRIVATE LIMITED
MC/SL. No : 021/03/2022
Warranty Status : No
Customer Name   Premier fine Lines Private limited
Address : Perundurai,
Plot FF3, Sipcot Industrial Estate,,
P.V.Palayam post,-638052
Contact Person Name : Mr.Sivalingam
Phone No. : 9486081551
Cell No.   9486081551
E-Mail ID   service@gemorion.in
Fax No.   fax
Engineer Allotted : 2015 ()
Complaint Attending Date : 2025-01-06 18:40:45
Complaint Closing Date : 2025-01-06 18:43:39
Status : Completed
Complaint Registered time : 2025-01-04 20:58:53
Call attending time : 2025-01-06 18:40:45  ( 46 hours )
Image :
Complete remarks : Condensor Gas Leak at Header line First Point.Arrested the leak after that ON the Chiller.that time Chiller made compressor Over current alarm in VFD.After All Cross Check ,I will Confirm The Compressor (VZH088)Failure.Quation Submitted to customer.
Call completion time : 2025-01-06 18:43:39  ( 46 hours )