| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2025-01-02 |
| Complaint Number |
: |
15804 |
| Complaint Registered By |
: |
322 (GEMSERVICE) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
HIGH/LOW DEW POINT/MOISTURE IN LINE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KD030 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
13380/12/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
VELNET NON CONVENTIONAL ENERGY SYSTEMS PVT LTD |
| Address |
: |
kempathimanahalli village,,
Bangalore,Devanahalli taluk,
kempathimanahalli-562110 |
| Contact Person Name |
: |
Anand |
| Phone No. |
: |
9880739193 |
| Cell No. |
|
9880739193 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
2306 () |
| Complaint Attending Date |
: |
2025-01-03 01:05:12 |
| Complaint Closing Date |
: |
2025-01-03 01:09:37 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2025-01-02 22:43:12 |
| Call attending time |
: |
2025-01-03 01:05:12 ( 2 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Compressor suction line low cooling level, after R404a gas filled , moisture problem solved |
|
| Call completion time |
: |
2025-01-03 01:09:37 ( 2 hours ) |
| |
|
|
