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| COMPLAINT DETAILS |
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| Complaint Date |
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2025-01-02 |
| Complaint Number |
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15797 |
| Complaint Registered By |
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1004 (K UMARAL FAROOK) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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TRIP (OLR, SPP, MCB, LOW WATER) |
| Product Name |
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CHILLER |
| Model |
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CHT |
| Model Number |
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CHT100N |
| Purchased Through |
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GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
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0175/02/2018 |
| Warranty Status |
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No |
| Customer Name |
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Red Star plastic pvt ltd |
| Address |
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1055 Italia lane,
Varadiapalem ,
Sri City. AP.-517646 |
| Contact Person Name |
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Mr kanishka |
| Phone No. |
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7708058997 |
| Cell No. |
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7708058997 |
| E-Mail ID |
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service@gemindia.com |
| Fax No. |
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fax |
| Engineer Allotted |
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341 () |
| Complaint Attending Date |
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2025-01-04 13:06:23 |
| Complaint Closing Date |
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2025-01-04 13:15:32 |
| Status |
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Completed |
| Complaint Registered time |
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2025-01-02 12:49:57 |
| Call attending time |
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2025-01-04 13:06:23 ( 48 hours ) |
| Image |
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| Complete remarks |
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Low pressure Tripping issue, informed customer arrange the R407c gas, Nitrogen gas, |
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| Call completion time |
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2025-01-04 13:15:32 ( 48 hours ) |
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