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| COMPLAINT DETAILS |
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| Complaint Date |
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2024-12-14 |
| Complaint Number |
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15673 |
| Complaint Registered By |
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2002 (BALACHANDRAN) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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HIGH / LOW DEW POINT/MOISTURE IN LINE |
| Product Name |
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DRYER |
| Model |
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2KD |
| Model Number |
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2KD3GX-040, 400cfm |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
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10750/10/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Matrixx Componets India Pvt Ltd |
| Address |
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Matrixx Componets India Pvt Ltd. No-255B, Jyothiba Nagar, Talawadi Pune MH 411062, (3GX-040, 400cfm, 10750-10/2023),
Jyothiba Nagar ,
Pune MH 411062-411062 |
| Contact Person Name |
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Mr, Jishanali Ali |
| Phone No. |
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8982986414 |
| Cell No. |
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9345282232 |
| E-Mail ID |
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balagem1981@gmail.com |
| Fax No. |
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fax |
| Engineer Allotted |
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2002 () |
| Complaint Attending Date |
: |
2024-12-14 18:44:50 |
| Complaint Closing Date |
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2024-12-16 03:37:39 |
| Status |
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Completed |
| Complaint Registered time |
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2024-12-14 13:19:27 |
| Call attending time |
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2024-12-14 18:44:50 ( 5 hours ) |
| Image |
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| Complete remarks |
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Dew Point issue Sensor Replaced |
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| Call completion time |
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2024-12-16 03:37:39 ( 38 hours ) |
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