| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-12-11 |
| Complaint Number |
: |
15657 |
| Complaint Registered By |
: |
600006 (SG ENGINEERING) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER/PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KD004 |
| Purchased Through |
: |
S.G. ENGINEERING |
| MC/SL. No |
: |
11487/10/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
pheonix india |
| Address |
: |
peenya,
bangalore,
peenya indl area -560058 |
| Contact Person Name |
: |
kumar |
| Phone No. |
: |
7619484424 |
| Cell No. |
|
7619484424 |
| E-Mail ID |
|
sales@sgengg.net |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
2306 () |
| Complaint Attending Date |
: |
2024-12-12 20:51:48 |
| Complaint Closing Date |
: |
2024-12-12 20:53:20 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-12-11 20:18:51 |
| Call attending time |
: |
2024-12-12 20:51:48 ( 25 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Temperature sensor failure,new temperature sensor changed |
|
| Call completion time |
: |
2024-12-12 20:53:20 ( 25 hours ) |
| |
|
|
