| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-12-10 |
| Complaint Number |
: |
15651 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
ELECTRICAL FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
CHT030S-MRI ( 1W+1 S) |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
0049/06/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Hind Hospital ( Mediser - Lucknow ) |
| Address |
: |
E 1/54 Phase 2 Hindnagar colony,
Transport Nagar,
Lucknow -226012 |
| Contact Person Name |
: |
Mr Arsath |
| Phone No. |
: |
6390009326 |
| Cell No. |
|
6390009326 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-12-13 14:47:55 |
| Complaint Closing Date |
: |
2024-12-13 14:51:23 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-12-10 20:10:35 |
| Call attending time |
: |
2024-12-13 14:47:55 ( 67 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Chiler MCX06D Controller Relay Mal function ( Continuous NC . Hot Gas paypass valve open all times) New One Replacement done. Working fine. |
|
| Call completion time |
: |
2024-12-13 14:51:23 ( 67 hours ) |
| |
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