| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-12-07 |
| Complaint Number |
: |
15628 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
AFT / PHE FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
GKE15000CV |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
1101/07/2021 |
| Warranty Status |
: |
No |
| Customer Name |
|
Hari plastic industry |
| Address |
: |
Puzhal Nagar ,
Kattur . Ariyamanglam,
Trichy -620014 |
| Contact Person Name |
: |
Mr Ramesh & Antoni |
| Phone No. |
: |
9626382619 |
| Cell No. |
|
9626382619 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-12-10 19:43:13 |
| Complaint Closing Date |
: |
2024-12-10 19:45:39 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-12-07 14:13:32 |
| Call attending time |
: |
2024-12-10 19:43:13 ( 77 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Chiler PHE internal leak issue.. Replacement done New PHE. Chiler Running Satisfaction. |
|
| Call completion time |
: |
2024-12-10 19:45:39 ( 78 hours ) |
| |
|
|
