| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-12-07 |
| Complaint Number |
: |
15626 |
| Complaint Registered By |
: |
3004 (SUNIL KUMAR) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KDKRD200 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
7061/06/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Matharu Industries P Ltd. |
| Address |
: |
Ferozepur road, Faridkot ,
Ferozepur road, Faridkot ,
Ferozepur road, Faridkot -151203 |
| Contact Person Name |
: |
Mr.Varinder |
| Phone No. |
: |
9875965981 |
| Cell No. |
|
9875965981 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
3004 () |
| Complaint Attending Date |
: |
2024-12-09 13:57:10 |
| Complaint Closing Date |
: |
2024-12-09 13:57:38 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-12-07 12:39:46 |
| Call attending time |
: |
2024-12-09 13:57:10 ( 49 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Change temperature controller |
|
| Call completion time |
: |
2024-12-09 13:57:38 ( 49 hours ) |
| |
|
|
