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| COMPLAINT DETAILS |
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| Complaint Date |
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2024-11-19 |
| Complaint Number |
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15483 |
| Complaint Registered By |
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2015 (SHIVANESH KUMAR) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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NOISE |
| Product Name |
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CHILLER |
| Model |
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CHT |
| Model Number |
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GKE11000CV-PET |
| Purchased Through |
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S.S. ASSOCIATES |
| MC/SL. No |
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0015/04/2024 |
| Warranty Status |
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yes |
| Customer Name |
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Karthikeya drive and Components |
| Address |
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Chennai,
45B,Sidco Industrial Estate,,
Thirumudivakkam-600044 |
| Contact Person Name |
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Mr.Prabhu |
| Phone No. |
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9994979376 |
| Cell No. |
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9994979376 |
| E-Mail ID |
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service@gemorion.in |
| Fax No. |
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fax |
| Engineer Allotted |
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341 () |
| Complaint Attending Date |
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2024-11-20 04:22:39 |
| Complaint Closing Date |
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2024-11-20 04:25:11 |
| Status |
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Completed |
| Complaint Registered time |
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2024-11-19 20:46:45 |
| Call attending time |
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2024-11-20 04:22:39 ( 8 hours ) |
| Image |
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| Complete remarks |
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Customer end point Bypass valve open condition, then closed the valve pressure increased 5bar, water pump taken current R -8.9amps,(CM50-4) chiller working properly |
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| Call completion time |
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2024-11-20 04:25:11 ( 8 hours ) |
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