| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-11-18 |
| Complaint Number |
: |
15463 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
PERFORMANCE ISSUES |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
RKE5500B-V-2-CH-AMD |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
7137/10/2022 |
| Warranty Status |
: |
No |
| Customer Name |
|
Sana laser industry ( Amada Orion) |
| Address |
: |
Govinda Agraharam,
SITCO industrial estate ,
Hosur -635126 |
| Contact Person Name |
: |
Mr Gajanan |
| Phone No. |
: |
9986010237 |
| Cell No. |
|
9986010237 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-20 11:50:07 |
| Complaint Closing Date |
: |
2024-11-20 11:53:35 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-11-18 05:28:59 |
| Call attending time |
: |
2024-11-20 11:50:07 ( 54 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Orion Chiller Tank 2 Temperature high.. issues.. further by pass Valve adjustment out of settings. After correcting setting.. chiler running satisfaction. |
|
| Call completion time |
: |
2024-11-20 11:53:35 ( 54 hours ) |
| |
|
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