| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-11-16 |
| Complaint Number |
: |
15457 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
PUMP FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
CHT075NT |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
0001/08/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Ishwari pet technology |
| Address |
: |
No 81 Chakan,
Pune,
Maharashtra -410501 |
| Contact Person Name |
: |
Mr Vishal |
| Phone No. |
: |
8378909563 |
| Cell No. |
|
8378909563 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-19 14:28:23 |
| Complaint Closing Date |
: |
2024-11-19 14:30:38 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-11-16 18:52:33 |
| Call attending time |
: |
2024-11-19 14:28:23 ( 68 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Chiler water pump Mechanical Seal leak..on chiller Commissioning time. CNP team. Replacement done New Seal |
|
| Call completion time |
: |
2024-11-19 14:30:38 ( 68 hours ) |
| |
|
|
