| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-11-14 |
| Complaint Number |
: |
15447 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
AFT / PHE FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
RKE5500B-V-2CH-AMD |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
7194/09/2022 |
| Warranty Status |
: |
No |
| Customer Name |
|
Precicut laser industry (Amada - Orion ) |
| Address |
: |
58 - D SIDCO Industrial Estate ,
Amber ,
Chennai -600098 |
| Contact Person Name |
: |
Mr Valvandi |
| Phone No. |
: |
8939831760 |
| Cell No. |
|
8939831760 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-18 04:59:41 |
| Complaint Closing Date |
: |
2024-11-18 05:00:49 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-11-14 16:00:23 |
| Call attending time |
: |
2024-11-18 04:59:41 ( 85 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Orion Chiller Control PCB Replacement work done..as per Orion instructions.. campaign work done. Aplication Amada Orion laser cutting machine. |
|
| Call completion time |
: |
2024-11-18 05:00:49 ( 85 hours ) |
| |
|
|
