| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-11-11 |
| Complaint Number |
: |
15424 |
| Complaint Registered By |
: |
2306 (JAYAPRAKASH JAYARAMAN) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
HIGH / LOW DEW POINT/MOISTURE IN LINE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KD030G |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
3094/03/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
SLN AGRO INDUSTRIES |
| Address |
: |
No.210/P1 , Raichur Growth Center, Near Chikksugur Village ,
Industrial area,Raichur,
Raichur , Karnataka, India-584134 |
| Contact Person Name |
: |
Nakul krishna |
| Phone No. |
: |
7411972599 |
| Cell No. |
|
7411972599 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
2306 () |
| Complaint Attending Date |
: |
2024-11-12 00:44:48 |
| Complaint Closing Date |
: |
2024-11-12 00:52:32 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-11-11 12:06:40 |
| Call attending time |
: |
2024-11-12 00:44:48 ( 13 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Suction line low level cooling, after R404a gas 1 kg filled ,after properly suction line cooling maintaining with moisture problem solved, air dryer properly good working |
|
| Call completion time |
: |
2024-11-12 00:52:32 ( 13 hours ) |
| |
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