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| COMPLAINT DETAILS |
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| Complaint Date |
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2024-11-07 |
| Complaint Number |
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15406 |
| Complaint Registered By |
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4p0101 (ss assoicates) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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TRIP(OLR,SPP,MCB,LP,HP,LOW WATER) |
| Product Name |
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DRYER |
| Model |
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2KD |
| Model Number |
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2KD2KD150CC |
| Purchased Through |
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GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
2936/03/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
RANE ENGINE LIMITED |
| Address |
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MADHAVARAM, PONNERI,
Near Ponneri,
REDHILLS ROAD-601204 |
| Contact Person Name |
: |
Bagulanth |
| Phone No. |
: |
9003374842 |
| Cell No. |
|
9003374842 |
| E-Mail ID |
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ssachennai33@gmail.com |
| Fax No. |
|
fax |
| Engineer Allotted |
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341 () |
| Complaint Attending Date |
: |
2024-11-08 01:34:36 |
| Complaint Closing Date |
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2024-11-08 01:43:15 |
| Status |
: |
Completed |
| Complaint Registered time |
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2024-11-07 19:52:01 |
| Call attending time |
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2024-11-08 01:34:36 ( 6 hours ) |
| Image |
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 |
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| Complete remarks |
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Air dryer working properly, There is gas leakage in the Hot gas bypass valve, Air inlet temperature High this point lot of Informed to the customer |
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| Call completion time |
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2024-11-08 01:43:15 ( 6 hours ) |
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