| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-11-04 |
| Complaint Number |
: |
15390 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
CHT030NT |
| Purchased Through |
: |
S.G. ENGINEERING |
| MC/SL. No |
: |
0018/09/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Macro Infotech Pvt ltd |
| Address |
: |
No 1432 , 5th floor SNR plaza,
Vijayanagar,
Banglore -560040 |
| Contact Person Name |
: |
Mr Sabarinath |
| Phone No. |
: |
9845195810 |
| Cell No. |
|
9845195810 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-05 16:10:45 |
| Complaint Closing Date |
: |
2024-11-05 16:20:23 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-11-04 14:27:47 |
| Call attending time |
: |
2024-11-05 16:10:45 ( 26 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
GOM 165 Controller Not ON..Due to 9 V Transformer failed. Site getting high voltage 249V may issues happen..Due to high voltage. Now Replased SMPS chiller back to start. Parts quote submitted. |
|
| Call completion time |
: |
2024-11-05 16:20:23 ( 26 hours ) |
| |
|
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