| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-11-04 |
| Complaint Number |
: |
15389 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
ELECTRICAL FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
GKE18000CV-PET-UP2 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
0019/01/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Plaspac products ltd |
| Address |
: |
98 GNT Road,
Puzhal,
Chennai -600066 |
| Contact Person Name |
: |
Mr Sathiyanarayanan |
| Phone No. |
: |
9840530000 |
| Cell No. |
|
9840530000 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-07 13:55:29 |
| Complaint Closing Date |
: |
2024-11-07 13:59:56 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-11-04 14:19:47 |
| Call attending time |
: |
2024-11-07 13:55:29 ( 72 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Chiler fan motor CDS VFD Driver 1.5 KW Failed ( Total Dead) Danfoss Replacement done New Drive. Chiler Running Satisfaction. |
|
| Call completion time |
: |
2024-11-07 13:59:56 ( 72 hours ) |
| |
|
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