| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-10-29 |
| Complaint Number |
: |
15377 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
AFT / PHE FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
UWC100 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
0044/12/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Diamond polymers ( Shibura ) |
| Address |
: |
Plot No B/78 , Chandaka industrial Area,
Bhubaneswar,
India-751024 |
| Contact Person Name |
: |
Mr Murugesan |
| Phone No. |
: |
7358775513 |
| Cell No. |
|
7358775513 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-04 13:23:30 |
| Complaint Closing Date |
: |
2024-11-04 14:04:53 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-10-29 18:06:44 |
| Call attending time |
: |
2024-11-04 13:23:30 ( 139 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
PHE internally leak issue.. Due to customer using Tap water..Now PHE Despatched to DC.. further water lab testing consider.. |
|
| Call completion time |
: |
2024-11-04 14:04:53 ( 140 hours ) |
| |
|
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