| COMPLAINT DETAILS |
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| Complaint Date |
: |
2024-10-26 |
| Complaint Number |
: |
15364 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
GKE2200AV-UP2 |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
0010/05/2024 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Gugan Textile limited ( STP Mettupalayam) |
| Address |
: |
Bathrakaliamman Kovil Road,
Nellithurai Po,
Mettupalayam.-641305 |
| Contact Person Name |
: |
Mr Praveen |
| Phone No. |
: |
8012955437 |
| Cell No. |
|
8012955437 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-11-04 14:05:15 |
| Complaint Closing Date |
: |
2024-11-04 14:08:55 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-10-26 12:42:24 |
| Call attending time |
: |
2024-11-04 14:05:15 ( 217 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
MCX061V Controller Display Faild.. Replacement done New one.. another 1 Day running.. this controller AFT & Water level alarm..Not able to Reset. Now Replased one More New Controller. Chiller running condition. Aplication: Mixer machine & Roller Cooling. |
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| Call completion time |
: |
2024-11-04 14:08:55 ( 217 hours ) |
| |
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