| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2024-04-13 |
| Complaint Number |
: |
14097 |
| Complaint Registered By |
: |
341 (Ramakrishnan) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER / PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KD020G |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
13104/12/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
Sambhavi Food industries |
| Address |
: |
Village - Patharaha Post ,
Shilpari , Tehsil Mangawan ,,
Reva, Madhya Pradesh -483638 |
| Contact Person Name |
: |
Mr. Saroj kumar |
| Phone No. |
: |
7440806099 |
| Cell No. |
|
7440806099 |
| E-Mail ID |
|
ramakrishnan.gem@gmail.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
341 () |
| Complaint Attending Date |
: |
2024-04-16 21:09:02 |
| Complaint Closing Date |
: |
2024-04-16 21:13:35 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-04-13 18:37:41 |
| Call attending time |
: |
2024-04-16 21:09:02 ( 75 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Temperature controller Fan relay malfunction, replaced the New Temperature controller |
|
| Call completion time |
: |
2024-04-16 21:13:35 ( 75 hours ) |
| |
|
|
