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| COMPLAINT DETAILS |
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| Complaint Date |
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2024-04-11 |
| Complaint Number |
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14086 |
| Complaint Registered By |
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341 (Ramakrishnan) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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TRIP (OLR, SPP, MCB, LP, HP, LOW WATER) |
| Product Name |
: |
DRYER |
| Model |
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NXG |
| Model Number |
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3GX040 |
| Purchased Through |
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GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
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2460/03/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
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Biopulp Paper Industries |
| Address |
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Asafpur - Chandausi Rd
,
CHAURAHA
, Pipariya
,
Sisaraka
, uttar pradesh -243632 |
| Contact Person Name |
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Mr. Tukesh Kumar |
| Phone No. |
: |
8006911242 |
| Cell No. |
|
8006911242 |
| E-Mail ID |
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ramakrishnan.gem@gmail.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
341 () |
| Complaint Attending Date |
: |
2024-04-12 18:45:37 |
| Complaint Closing Date |
: |
2024-04-12 18:47:24 |
| Status |
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Completed |
| Complaint Registered time |
: |
2024-04-11 21:03:51 |
| Call attending time |
: |
2024-04-12 18:45:37 ( 22 hours ) |
| Image |
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| Complete remarks |
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Three phase power supply issue one Phase fuse failed, replaced new fuse junction box, After started the dryer working properly |
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| Call completion time |
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2024-04-12 18:47:24 ( 22 hours ) |
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