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| COMPLAINT DETAILS |
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| Complaint Date |
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2024-04-10 |
| Complaint Number |
: |
14074 |
| Complaint Registered By |
: |
2017 (Excel pneumatics) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
TEM.CONTROLLER/PLC FAILURE |
| Product Name |
: |
DRYER |
| Model |
: |
2KD |
| Model Number |
: |
2KD020G |
| Purchased Through |
: |
GEM MUMBAI |
| MC/SL. No |
: |
6971/07/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
New Vikas Trading |
| Address |
: |
Highway Road,,
Unjha,
Plot No. 4, Opp New Railway Station-384170 |
| Contact Person Name |
: |
Prakashbhai |
| Phone No. |
: |
07926461945 |
| Cell No. |
|
9898841885 |
| E-Mail ID |
|
stores@excelpneumatic.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
2006 () |
| Complaint Attending Date |
: |
|
| Complaint Closing Date |
: |
2024-04-15 21:35:36 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-04-10 20:14:38 |
| Call attending time |
: |
NA |
| Image |
: |
 |
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| Complete remarks |
: |
temperature controller failure, sent through courier . |
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| Call completion time |
: |
2024-04-15 21:35:36 ( 121 hours ) |
| Process Status |
: |
Completed |
| Remarks |
: |
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