| COMPLAINT DETAILS |
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|
| Complaint Date |
: |
2024-03-30 |
| Complaint Number |
: |
14002 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
GENERAL |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
GKE15000AV |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
009/08/2022 |
| Warranty Status |
: |
yes |
| Customer Name |
|
VTK Industry India Pvt Lt |
| Address |
: |
Ponnamallee,Chennai,
Sipcot Industrial Estate,Irugattukkottai,
Malayambakkam -60117 |
| Contact Person Name |
: |
Mr.Bharathi |
| Phone No. |
: |
9080277762 |
| Cell No. |
|
908277762 |
| E-Mail ID |
|
service@gemorion.in |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-04-18 17:01:45 |
| Complaint Closing Date |
: |
2024-04-18 17:04:05 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-03-30 23:57:06 |
| Call attending time |
: |
2024-04-18 17:01:45 ( 449 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Customers Pipe line not sufficient and also not properly maintained the water quality..need to backwash all chillers in three months once... |
|
| Call completion time |
: |
2024-04-18 17:04:05 ( 449 hours ) |
| |
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