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| COMPLAINT DETAILS |
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| Complaint Date |
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2024-03-25 |
| Complaint Number |
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13968 |
| Complaint Registered By |
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322 (GEMSERVICE) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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MOTOR FAILURE |
| Product Name |
: |
COOLING TOWER |
| Model |
: |
SCT/SCB |
| Model Number |
: |
SCT/SCB250L |
| Purchased Through |
: |
S.S. ASSOCIATES |
| MC/SL. No |
: |
5327/06/2023 |
| Warranty Status |
: |
yes |
| Customer Name |
|
MK TRON |
| Address |
: |
SIPCOT INDUSTRIAL AREA,
THIRUMUDAIVAKKAM,
CHENNAI-600002 |
| Contact Person Name |
: |
SARAVANAN |
| Phone No. |
: |
8667092491 |
| Cell No. |
|
8667092491 |
| E-Mail ID |
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service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
111 () |
| Complaint Attending Date |
: |
|
| Complaint Closing Date |
: |
2024-04-04 15:11:51 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2024-03-25 15:53:43 |
| Call attending time |
: |
NA |
| Image |
: |
 |
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| Complete remarks |
: |
motor winding failure.. Replaced the new motor |
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| Call completion time |
: |
2024-04-04 15:11:51 ( 239 hours ) |
| Process Status |
: |
Completed |
| Remarks |
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