| COMPLAINT DETAILS |
|
|
| Complaint Date |
: |
2023-07-28 |
| Complaint Number |
: |
12651 |
| Complaint Registered By |
: |
1004 (K UMARAL FAROOK) |
| Complaint Category |
: |
COMPLAINT |
| Complaint Type |
: |
GAS LEAKAGE |
| Product Name |
: |
CHILLER |
| Model |
: |
CHT |
| Model Number |
: |
CHTRKE5500B-V-2CH-AMD |
| Purchased Through |
: |
GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
: |
2997/12/2021 |
| Warranty Status |
: |
yes |
| Customer Name |
|
CS Components ( Amada Ori |
| Address |
: |
58 Industrial area GIDC,
Umbergaon,
Gujarat-396165 |
| Contact Person Name |
: |
Mr Rajesh Lad |
| Phone No. |
: |
7383301147 |
| Cell No. |
|
7383301147 |
| E-Mail ID |
|
service@gemindia.com |
| Fax No. |
|
fax |
| Engineer Allotted |
: |
1004 (K.UMARALFAROOK) |
| Complaint Attending Date |
: |
2024-04-25 14:11:40 |
| Complaint Closing Date |
: |
2024-04-25 14:14:37 |
| Status |
: |
Completed |
| Complaint Registered time |
: |
2023-07-28 15:34:55 |
| Call attending time |
: |
2024-04-25 14:11:40 ( 6527 hours ) |
| Image |
: |
 |
|
| Complete remarks |
: |
Orion chiller Translation gas leak issue in condenser. Chiller back to service GOM factory as per Orion Japan advice. |
|
| Call completion time |
: |
2024-04-25 14:14:37 ( 6527 hours ) |
| |
|
|
