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| COMPLAINT DETAILS |
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| Complaint Date |
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2021-02-19 |
| Complaint Number |
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7928 |
| Complaint Registered By |
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2002 (BALACHANDRAN) |
| Complaint Category |
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COMPLAINT |
| Complaint Type |
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NOISE/VIBRATION |
| Product Name |
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COOLING TOWER |
| Model |
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DRY COOLING TOW |
| Model Number |
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DCTDCT-320PS |
| Purchased Through |
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GEM EQUIPMENTS PRIVATE LIMITED |
| MC/SL. No |
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02748/06/2020 |
| Warranty Status |
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yes |
| Customer Name |
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Hewlett Packard Enterpris |
| Address |
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Hewlett Packard Enterprise. (Excel Generators Pvt Ltd) Sy. No-192, Whitefield Main Road, Mahadevapura, Bengaluru, Karnataka-560048, [DCT-320PS, 2748-06/2020, Radiator No-03, Fan Motor No-01 & 03 Noice, ,
Mahadevapura, Bengaluru, Karnataka-560048,
Mahadevapura, Bengaluru, Karnataka-560048-560048 |
| Contact Person Name |
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Mr, Charan Kumar. |
| Phone No. |
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990176802 |
| Cell No. |
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9345282232 |
| E-Mail ID |
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balagem1981@gmail.com |
| Fax No. |
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fax |
| Engineer Allotted |
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2002 () |
| Complaint Attending Date |
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2021-02-22 17:55:27 |
| Complaint Closing Date |
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2021-02-24 14:22:31 |
| Status |
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Completed |
| Complaint Registered time |
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2021-02-19 23:23:36 |
| Call attending time |
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2021-02-22 17:55:27 ( 67 hours ) |
| Image |
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 |
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| Complete remarks |
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Fan Motor 3Nos Noise, Rubber Teaching Removed the Rubber |
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| Call completion time |
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2021-02-24 14:22:31 ( 111 hours ) |
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